Terms and Conditions
Here you will find the latest version of the General Terms and Conditions of Liefdevol Trouwen. These General Terms and Conditions have been active since January 1st, 2025. If desired, you can have a digital version of the General Terms and Conditions sent to you.
1. General
These General Terms and Conditions use the following terms and definitions:
Liefdevol Trouwen: the sole proprietorship Liefdevol Trouwen, registered with the Chamber of Commerce.
Customer: Any natural person or persons who wishes to enter into or has entered into an agreement with Liefdevol Trouwen.
Party(ies): Liefdevol Trouwen and the Customer, individually or jointly referred to as the Parties.
Agreement: Any offer by Liefdevol Trouwen that has been accepted verbally or in writing by the Customer, or any order from the Customer that has been accepted by Liefdevol Trouwen.
2. Applicability of these General Terms and Conditions
These General Terms and Conditions apply to all offers, agreements and activities of Liefdevol Trouwen.
- Deviating provisions cannot be imposed by the Customer.
- In the event of any conflict between these General Terms and Conditions and the Agreement, the provisions of the Agreement shall prevail.
- These terms and conditions apply to all employees, third parties engaged, and all actions for which Liefdevol Trouwen is or may be liable.
3. Formation of the Agreement
Offers are based on information provided by the Customer. The Customer is responsible for providing all relevant information in a timely manner. If no acceptance period is stated, the offer will expire after 14 days. An Agreement is concluded after written or verbal acceptance by the Customer and payment of the reservation costs. Changes to existing Agreements are only valid after written confirmation by Liefdevol Trouwen.
4. The Agreement
Agreements are entered into exclusively by Liefdevol Trouwen, whereby the applicability of articles 7:404 BW, 7:407 BW and 7:409 BW is expressly excluded. Liefdevol Trouwen determines which employees or third parties are deployed in the execution of the Agreement. The Agreement concerns an obligation of effort and not an obligation of result. If the Customer does not provide sufficient cooperation in providing high-quality information on the basis of which Liefdevol Trouwen cannot reasonably be deemed able to meet its obligation of effort, Liefdevol Trouwen is free to terminate or suspend the Agreement at any time, whereby any costs incurred will be borne by the Customer. This also applies if it is the express or tacit intention of the Customer that the Agreement will be executed by a specific person. Agreements generally relate to a specific date. Agreements can therefore not be changed. A request to adjust a date means that the Agreement is terminated, whereby any down payments will not be refunded and a new agreement can be drawn up.
5. Cancellation
Cancellation is considered as the non-occurrence of agreed activities according to the Agreement. In case of Cancellation by the Customer, the following costs will be charged:
- Up to 30 days before the ceremony: 50% of the total amount
- Up to 14 days before the ceremony: 75% of the total amount
- In the last 7 days before the ceremony: 100% of the total amount.
In all cases, any costs that Liefdevol Trouwen owes to third parties will be fully passed on to the Customer in every situation. Cancellation can only take place in writing/email.
6. Remuneration and payment
The compensation is stated on the invoice, whereby VAT is charged to the extent legally applicable. Travel expenses amount to € 0.50 excl. VAT per km unless otherwise agreed.
An Agreement is usually invoiced in multiple installments. A down payment invoice, where the agreed date is actually reserved after payment, and a final settlement. In some cases, an additional invoice may be sent, for example if it turns out that additional costs have been incurred after the obligations have expired that were not budgeted for in advance. All invoices must be paid within 14 days. If this is not the case, the Customer loses the right to the provisions in the Agreement, such as the agreed date. Any collection costs and related costs are entirely for the Customer.
7. Suspension and termination
Liefdevol Trouwen may terminate the Agreement if the Customer fails to meet its obligations or if provisions in the Agreement are changed, such as, but not limited to, date and location. Also in the event of circumstances that make compliance impossible or unreasonably burdensome according to standards of reasonableness and fairness. If the Customer goes bankrupt or requests a payment extension, Liefdevol Trouwen may terminate the Agreement immediately without any compensation being payable. If it appears that the Customer will be unable to provide for future payments, Liefdevol Trouwen is also free to terminate the Agreement, whereby any outstanding claims will be immediately due and payable.
8. Force Majeure
Force majeure includes all causes beyond the control of Liefdevol Trouwen, as described in law and case law, such as strikes at third parties. In the event of force majeure, Liefdevol Trouwen will attempt to arrange a replacement. In the event of Force Majeure, the Customer is not entitled to compensation.
9. Liability
Liefdevol Trouwen is not liable for damage, certainly not indirect damage. In the event of proven intent or gross negligence, Liefdevol Trouwen can be held liable for direct damage. This liability is therefore limited to direct damage and a maximum of the invoice value of the assignment. The Customer indemnifies Liefdevol Trouwen from third parties that are not an integral part of the Agreement.
10. Intellectual Property Rights
It is not permitted to reproduce, publish and/or exploit any material or immaterial work produced by Liefdevol Trouwen, in any form whatsoever, with or without the involvement of third parties, without the written permission of Liefdevol Trouwen. In the event of a violation, the damage must be compensated and all additional costs to enforce this will be recovered from the offender.
The Customer gives Liefdevol Trouwen permission to use images and/or other material, whereby the rights of the creator are respected, for profiling Liefdevol Trouwen on the website, social media and the like.
11. Confidentiality and personal data
Both parties are obliged to keep confidential information secret, unless legal obligations provide otherwise.
12. Complaints
Complaints must be reported in writing, described in detail, to Liefdevol Trouwen within 14 days of discovery. A complaint will not suspend any payment obligation.
13. Other provisions
These General Terms and Conditions, together with the Agreement, form the entire agreement between Liefdevol Trouwen and the Customer. Changes are only applicable after written approval by both parties.
In the event of partial nullity of the Agreement, Liefdevol Trouwen has the right to terminate the entire Agreement or to terminate the Agreement partially. In the latter case, the remaining provisions shall remain applicable.
The most current version of the General Terms and Conditions can be consulted via the Liefdevol Trouwen website and can be sent to the Customer by post or e-mail upon request.
14. Applicable law and choice of forum
All proposals, offers and Agreements between Customer and Liefdevol Trouwen are exclusively subject to Dutch law. Disputes will be submitted exclusively to a competent judge of the Central Netherlands Court, Amersfoort Region. Nevertheless, Liefdevol Trouwen has the right to submit disputes to a competent judge of another Court without stating reasons.